bd9998 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how bd9998 ("we", "us", or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you" or "the Player") who access or use the bd9998 platform at bd9998.ws (the "Platform"). This Policy applies to all registered players, visitors, and any person whose personal data is processed in connection with the Platform.

By registering an account, visiting the Platform, or otherwise interacting with bd9998, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you must discontinue use of the Platform immediately.

2. Data Controller

bd9998 acts as the data controller for personal information collected through the Platform. For all privacy-related enquiries, correction requests, or erasure requests, please contact us at: [email protected]. We aim to respond to all data-related requests within 10 business days of receipt.

3. Personal Data We Collect

When you register and use bd9998, we collect the following categories of personal data:

We do not knowingly collect sensitive personal data such as biometric data, health records, or political opinions. Where age-verification documents are submitted (e.g., a national ID scan), they are used solely for identity confirmation and are not retained beyond the period required for regulatory compliance.

4. How We Collect Personal Data

bd9998 collects personal data through the following means:

• Direct collection: information you provide when completing the registration form, submitting KYC documents, making a deposit or withdrawal request, or contacting our support team;
• Automated collection: technical and behavioural data gathered automatically when you access the Platform, via server logs, cookies, and similar tracking technologies;
• Third-party sources: identity verification data returned by our KYC service providers when we submit a verification request on your behalf, and fraud-prevention data from payment processors such as bKash, Nagad, Rocket, and Upay.

5. Legal Basis and Purpose of Processing

bd9998 processes your personal data on the following legal grounds and for the following purposes:

• Contract performance: to register your account, process deposits and withdrawals, provide access to games and sports betting markets, and deliver customer support;
• Legal obligation: to carry out Know Your Customer (KYC) verification, prevent money laundering and fraud, enforce age restrictions (21+ only), and comply with applicable law;
• Legitimate interests: to maintain platform security, detect and prevent cheating and bonus abuse, analyse platform performance, and improve user experience;
• Consent: to send you promotional communications, tailored bonus offers, and platform news — where you have explicitly opted in. You may withdraw consent at any time by contacting [email protected].

6. Cookies and Tracking Technologies

bd9998 uses cookies and similar technologies to maintain session state, remember your login preferences, and collect aggregated analytics data about how the Platform is used. The following cookie categories are in use:

• Strictly necessary cookies: required for the Platform to function. These cannot be disabled without impairing core functionality such as login sessions and cashier access;
• Analytics cookies: used to measure page views, session durations, and navigation paths in aggregate, anonymous form. This data helps us identify areas for improvement;
• Preference cookies: store non-sensitive preferences such as your selected language or last visited game category to improve your experience on return visits.

By continuing to use the Platform, you consent to the use of cookies as described above. You may manage cookie settings through your browser, though disabling strictly necessary cookies will impair your ability to use the Platform.

7. How We Share Your Personal Data

bd9998 does not sell your personal data. We share personal information only in the following circumstances and only to the extent necessary:

• Payment processors: bKash, Nagad, Rocket, Upay, and other payment partners receive only the transaction details required to process your deposits and withdrawals;
• KYC and fraud prevention providers: identity documents and verification data are shared with certified KYC service providers to fulfil our legal age-verification and anti-money-laundering obligations;
• Game software providers: providers such as Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Ezugi may receive a pseudonymous player identifier and session data required to deliver gameplay — they do not receive your full identity or financial data;
• Legal and regulatory authorities: we will disclose personal data to law enforcement or regulatory bodies where required to do so by applicable law, court order, or in connection with the prevention or detection of a crime;
• Corporate restructuring: in the event of a merger, acquisition, or sale of substantially all of our assets, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party service providers with whom we share data are contractually bound to process that data only for the specified purpose and to maintain appropriate security standards.

8. International Data Transfers

Some of our service providers — in particular, game software providers and certain KYC platforms — may be based outside Bangladesh. Where personal data is transferred internationally, bd9998 ensures that appropriate safeguards are in place, including data processing agreements that impose obligations equivalent to those described in this Policy. By using the Platform, you acknowledge that your data may be processed in countries outside Bangladesh in these limited circumstances.

9. Data Retention

bd9998 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to the following minimum retention periods:

• Account and identity data: retained for the lifetime of your account and for a minimum of 5 years following account closure, in accordance with anti-money-laundering record-keeping obligations;
• Transaction records: retained for a minimum of 5 years from the date of each transaction;
• Support communications: retained for a minimum of 2 years from the date of the most recent communication in a support thread;
• Technical and behavioural data: retained in anonymised or aggregated form for analytical purposes with no fixed upper limit; individually identifiable technical data is purged after 12 months.

After the applicable retention period has elapsed, your data is securely deleted or irreversibly anonymised. Retention periods may be extended where retention is required in connection with an ongoing legal dispute, regulatory investigation, or fraud enquiry involving your account.

10. Security Measures

bd9998 takes the security of your personal data seriously. We implement the following technical and organisational measures to protect your information against unauthorised access, loss, or disclosure:

• Transport Layer Security (TLS/SSL) encryption for all data in transit between your device and our servers;
• Encrypted storage for passwords, payment tokens, and identity documents at rest;
• Role-based access controls ensuring that only authorised personnel can access personal data, limited to what is necessary for their specific function;
• Regular internal security audits and vulnerability assessments of Platform infrastructure;
• Automated anomaly detection systems that flag unusual login patterns or data-access attempts for review.

Despite our best efforts, no data transmission over the internet or electronic storage system is completely secure. In the unlikely event of a data breach that is likely to result in a risk to your rights or freedoms, bd9998 will notify affected players without undue delay.

11. Your Privacy Rights

As a bd9998 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected]:

• Right of access: request a copy of all personal data bd9998 holds about you;
• Right to rectification: request correction of any inaccurate or incomplete personal data;
• Right to erasure: request deletion of your personal data where it is no longer needed, subject to legal retention obligations;
• Right to restrict processing: request that we temporarily halt certain uses of your personal data while a dispute or correction request is being resolved;
• Right to data portability: request your personal data in a structured, machine-readable format where technically feasible;
• Right to withdraw consent: where processing is based on your consent (e.g., promotional communications), withdraw that consent at any time with immediate effect for future processing;
• Right to object: object to processing carried out on the basis of legitimate interests, where your individual circumstances give grounds to do so.

bd9998 will respond to all valid rights requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.

12. Children and Minors

bd9998 is strictly an adults-only platform. Access is limited to individuals aged 21 years or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered account belongs to a person under 21, we will immediately suspend the account, void all activity, and securely delete any associated personal data. If you suspect that a minor has registered on bd9998, please contact us immediately at [email protected].

13. Links to Third-Party Content

The Platform may reference third-party game providers or payment partners by name. bd9998 is not responsible for the privacy practices of those third parties. This Policy applies solely to personal data collected and processed directly by bd9998 in connection with the Platform.

14. Changes to This Privacy Policy

bd9998 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will publish the revised Policy on this page with an updated effective date. Players are encouraged to review this Policy periodically. Your continued use of the Platform after a revised Policy has been published constitutes your acceptance of the updated terms.

15. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the bd9998 privacy team at: [email protected]. We are committed to resolving all privacy-related enquiries fairly and promptly.